Simplifying Access to Patient Support Funding

  • Date Submitted: Feb 15, 2024
  • Category: Impact Story

In an effort to replace and streamline the previous system, a new Universal Application for patient financial support has been implemented within St. John’s Health Foundation. “Previously, when a patient was referred to the Foundation for patient support, it was done through a number of channels. We had dozens of funds that were restricted, and we've reduced that access point,” explained Chris Clabuesch, Operations and Program Manager for St. John’s Health Foundation.

“With our new universal application, there's a single access point for all patients seeking funding from the Foundation,” he said. During 2023, this translated to a total of $371,182 in direct patient support.

If you or someone you know requires healthcare services from St. John's Health but need assistance with the costs, you can ask your provider for a Foundation Patient Support application or call a member of our team.