St. John’s Health Announces Clinic Changes and Closures

JACKSON, WY -- St. John’s Health (SJH) has announced upcoming changes to clinic operations, including the closure of select seasonal and out-of-county clinics. The decision comes as SJH works to navigate persistent financial pressures facing rural health care systems and prioritizes its long-term sustainability and core service offerings.

Summer Operations at Teton Village and Grand Teton clinics to be discontinued after Summer 2025 Season

SJH will discontinue summer operations at the urgent care clinics in Teton Village and Grand Teton National Park following their scheduled 2025 seasonal closing dates—September 7 for Teton Village and October 5 for Grand Teton National Park. These locations have experienced consistently low summer patient volumes, prompting the change despite prior efforts to boost efficiency and awareness. Clinic services will remain fully available until the seasonal closure dates.

SJH will continue to operate the main Urgent Care clinic in Jackson (1415 S. Highway 89) year-round, which now features expanded hours as of 2024. Winter operations in Teton Village will continue, supported in partnership with Jackson Hole Mountain Resort.
“Given the financial headwinds facing rural hospitals across the U.S., we need to concentrate on our core services and strategic initiatives,” said Jeff Sollis, CEO of St. John’s Health. “The summer operations in Teton Village and Grand Teton National Park incur significant operating losses, despite our targeted marketing and efficiency efforts.”

SJH began operating the Grand Teton National Park clinic in 2021, and Teton Village’s summer service was added in 2020. In their first few years of operation, neither location reached the patient visit targets necessary to support continued summer service.

Lander Clinic to Close in July

St. John’s Health also announces it will close its clinic in Lander, WY, with the final day of service scheduled for July 31, 2025. The clinic, opened in 2019 to address health access concerns voiced by patients from Fremont County, will cease operations as SJH refocuses its resources.
“This was not an easy decision,” said Sollis. “We are incredibly proud of our Lander team members, and it's been a privilege to care for our Fremont County patients in their own community, he said. “Unfortunately, we can't provide the necessary resources at this time to maintain out-of-county clinic operations.”

Patients seeking assistance selecting a new provider should contact their health insurer, the Wyoming Medical Society, or the provider list at www.stjohns.health. Copies of medical records can be requested at www.stjohns.health or by calling 307-739-7585.

A Commitment to Sustainability

These changes are part of a broader strategic effort by SJH to ensure continued service delivery in Teton County, WY. As a locally-led, independent health system, SJH remains committed to adapting to financial realities while preserving access to essential care and achieving strategic goals.

Financial challenges facing SJH include:

• Significantly lower reimbursement -- with more patients covered by Medicare -- due to changing demographics in Teton County’s patient population
• Ongoing reductions in government insurance reimbursement rates
• Rising costs for recruiting and retaining qualified staff, intensified by a competitive national landscape for healthcare workers and high housing costs in Teton County
• Declines in tax revenues due to recent legislative changes
• The need to dedicate more resources to vital service lines, such as behavioral health and the Birth Center’s labor and delivery program

“These changes will allow us to focus on areas where we can provide the greatest value and stability to our community,” said Sollis. “Our goal is to preserve the long-term health of the system while continuing to meet the evolving needs of our patients.”