How to Access Your Medical Records at St. John’s Health
If you would like to request copies of your medical records and/or a copy
of your radiology images, please download and complete
this authorization form (Adobe PDF format).
El documento que autorice la información de salud protegida liberación
versión también está disponible en español.
- You can return the form by:
- Mailing it to the address on the form
- Faxing it to 307.739.7585
Emailing the form to
email@example.com if you have the ability to scan
The authorization form needs to be completely filled out before medical
records can be released. Please note, incomplete forms cannot be processed.
We cannot accept electronic signatures at this time. You will need to
print this form and sign it. It can be scanned back into an email and
returned by email, fax or mail.
If you would like assistance in completing the form, you can come to St.
John's Health Information Management Department and we would be happy
to assist you, or you can call us at 307-739-7490.
Please allow for 5 to 7 business days to process your medical record request.
Your medical records (including radiology images) may be emailed, faxed,
mailed, or picked up. Please mark the appropriate box on the authorization
form to indicate how you would like to receive your records. If you would
still like a CD please write CD next to the radiology images box. Please
note that you cannot open the CD on a MAC or with Windows 10
View your health information on St. John’s Patient Portal
Your health records are also available online (with some exceptions, like
radiology images and some sensitive test results).
Visit your Patient Portal
Don't have a portal account yet?
Set up an account: While registering for your appointment at St. John’s
Health or St. John’s Physician Practices, you will be asked to provide
your personal email address and select a security challenge question and
answer. Then an invitation with a secure link will be emailed to you to
complete your enrollment.
For more information about the patient portal, call 307.739.7501.
For follow-up appointments, an authorization is not needed. You or your
provider may call
307.739.7490 and request to have your medical records faxed directly to the provider.