Financial Assistance

Medical Financial Aid in Jackson

St. John’s Health is committed to providing access to quality health care in the community. We offer a financial assistance program to help patients willing but unable to pay due to difficult financial circumstances.

Financial assistance is offered to patients who are uninsured and underinsured. Partial or full financial assistance will be granted based on a patient’s ability to pay the charges billed.

Patients need to complete the Patient Assistance Application or can contact the Patient Assistance Team at 307.739.4848 or email patientassistance@stjohns.health for an appointment. Along with the application, patients must provide proof of income, including but not limited to tax returns, pay stubs, bank statements, investments and property tax statements.

The Patient Assistance team can also assist you with setting up payment plans to cover deductible, co-insurance and uncovered balances.

St. John’s also has Financial Navigators available to assist you with signing up for health care plans through the Health Insurance Marketplace. Call 307.739.7564 to speak with a navigator or email patientassistance@stjohns.health. Bilingual assistance is available on Wednesdays and Fridays.

Download the full Patient Financial Assistance Policy in English or in Spanish.

Financial Assistance Forms