Open Accessibility Menu

Jackson Hole COVID-19 Info

Information on COVID-19 preparedness in Teton County, Wyoming

In most cases, Coronavirus (COVID-19), like the seasonal flu, is not life threatening and does not require medical treatment beyond fever control and oral fluids. For the health and safety of our community, if you are feeling ill with flu symptoms, please stay home and separate yourself from others. However, given the high rate of contagiousness of COVID-19, St. John’s Health has implemented new measures to control spread of the illness to health care workers and people most likely to experience severe illness.

  • Call 307-739-4898, and listen to the options if you:
    • Have any symptoms, not matter how mild: fever, cough, shortness of breath, sore throat, muscle aches, loss of sense of smell or taste, or flu symptoms
    • Have questions about COVID-19 testing
    • Are a college or preparatory school student who is required by their school to document a negative COVID-19 test prior to returning to their out-of-area campus. Requires Teton County, WY resident identification and documentation of school testing requirements. University of Wyoming students are required to be tested via the University and therefore are not eligible.
    • If you have questions about receiving a COVID vaccine or believe you may have been exposed to COVID-19.
    • Have been in close contact with someone who is COVID-positive and need to contact the Teton County Health Department. The Health Department also offers free test vouchers available to those who are uninsured or underinsured.
  • To help contain the spread of COVID-19 in our community, you should NOT come to St. John’s Health clinics or hospital unless directed in the phone evaluation to do so. Health professionals on our call-line can discuss your symptoms with you and address many concerns over the phone to determine if self-care at home, medical attention, or testing, is warranted. The call line is staffed:
    • Monday–Thursday: 9:00 am–4:00 pm
  • If you have shortness of breath or are unable to catch your breath, call 911 or go to St. John’s Emergency Department at 625 E. Broadway. There is no need to call ahead.

Questions? Visit our FAQ

COVID-19 Testing Options

Rapid COVID-19 testing is available in Jackson Hole through Teton County Department of Health in partnership with Curative Labs. Due to high demand at this time, Teton County Department of Health asks that Curative Rapid PCR tests are only utilized by those experiencing symptoms.

If you are a close contact with a confirmed positive case or need a test for travel please utilize one of the other testing options in the community.

Your Testing Options

Additionally, St. John's Health suggests using the CDC's self-checker. This online assessment was developed by Apple in partnership with the CDC and FEMA.

St. John's Health COVID-19 Daily Update

St. John's Health has discontinued daily COVID-19 reporting on this website. We continue to share data with the Teton County Department of Health for their dashboard.

View Archived COVID-19 Updates

View the Teton County COVID-19 Dashboard for the latest information

St. John's Preparedness

St. John's Health is working with community health partners on keeping the community of Jackson, WY and the region informed on Coronavirus information. St. John's is prepared to handle infectious diseases, including the Coronavirus, when they present themselves in the community. This includes following strict CDC guidelines, internal training and communication, preparing medical supplies, and knowing when to admit a patient exhibiting potential infectious disease symptoms to an airborne isolation room.

Temporary Visitor Policy:

St. John’s Health is has implemented temporary visitor restrictions during the covid pandemic to help reduce transmission and keep patients and staff safe. We adjust our visitor restrictions in accordance with community risk levels. We recognize that patients and residents can benefit greatly from the comfort and support of having a loved one nearby.

The visitor guidelines require the following in all SJH areas:

  • Proper masks are required at all times; no buffs or bandanas
  • Visitor hours apply
  • No visitors are to visit patients that are in COVID isolation*


  • The main entrance will be open 7 am – 5 pm Monday – Friday only. After hours, weekends, holidays the main entrance will be locked. Patients who arrive prior to 7 am will need to use the ED entrance.

Urgent Care and Emergency Department:

  • One healthy adult can accompany patient and is permitted to stay at the discretion of the ED/UC staff and physicians
  • For pediatric patients both healthy guardians can accompany patient for Emergency Department visit.
  • Surgical/procedure or KN95 masks must be worn by all visitors for the duration of the visit, including in exam room.
  • If patient is COVID positive no visitors will be admitted. *Exception is pediatric patients who can have one healthy guardian accompany them.

Physician Clinics and Campus:

  • In most cases patients are permitted to select one (1) healthy adult to visit for the duration of their stay. Visitation otherwise is restricted to window or video ipad visits. o Exceptions: Oncology will continue with no visitors during community RED level. They will work with patients on a case by case basis if companion is needed for continuity of care and provider discussion and will continue to allow parents with minor patients.
  • No visitors are to visit patients that are in COVID isolation.
  • Anyone in the building is required to wear an approved face covering per hospital guidelines (cloth mask (bandana/buff excluded), surgical/procedure mask, KN95 mask etc.) in all areas of the hospital, including patient rooms.
  • Children, under the age of 18, are not permitted in the building unless they are the patient. For pediatric patients, both healthy adult guardianscan accompany the patient.
  • Main entrance will be open from 7 am – 5 pm, Monday – Friday only. The main entrance will be locked outside these hours, weekends, and holidays. All hospital business must enter through the emergency room if main entrance is locked. Employees may use one of the three main employee entrances to access the building.

Sage Living:

  • Resident is permitted to have one (1) healthy adult visitor per day, during designated visiting hours.
  • Visiting hours are 12 pm – 5 pm daily.
  • Surgical/procedure or KN95 masks must be worn by all visitors for the duration of the visit, in all areas of the living center, including resident’s rooms.

Choices Café:

  • Closed to the public
  • Eating is not permitted in the hospital lobby

Exceptions and additional rules may apply, and the temporary visitor restrictions are subject to change.

Return to work approvals:

Some Teton County employers require employees to present a doctor's note to be cleared to return to work. Currently, the CDC is asking employers to not require a healthcare provider's note for employees who are sick with acute respiratory illness to validate their illness or to return to work. This is because healthcare providers and medical facilities may be extremely busy and not able to provide such documentation in a timely way. At St. John's Health, the medical professionals staffing our COVID-19 call line cannot do a medical evaluation and cannot clear anyone to work. It is recommended that employees work with their employer to follow the CDC guidelines for businesses. If sick, employees should call their primary care provider (PCP) for medical evaluation. If the employee does not have a PCP, they should call 307-739-4898.

Helpful resources:

Real-time information from the CDC: