Jackson Hole COVID-19 Info
Information on COVID-19 in Teton County, Wyoming
In most cases, Coronavirus (COVID-19), like the seasonal flu, is not life
threatening and does not require medical treatment beyond fever control
and oral fluids. For the health and safety of our community, if you are
feeling ill with flu symptoms, please
stay home and separate yourself from others. However, given the high rate of contagiousness
of COVID-19, St. John’s Health has implemented new measures to control
spread of the illness to health care workers and people most likely to
experience severe illness.
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Call
307-739-4898, and listen to the options if you:
- Have any symptoms, not matter how mild: fever, cough, shortness of breath,
sore throat, muscle aches, loss of sense of smell or taste, or flu symptoms
- Have questions about COVID-19 testing
- If you have questions about receiving a COVID vaccine or believe you may
have been exposed to COVID-19.
- Have been in close contact with someone who is COVID-positive and need
to contact the Teton County Health Department.
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To help contain the spread of COVID-19 in our community, you should NOT
come to St. John’s Health clinics or hospital unless directed in
the phone evaluation to do so. Health professionals on our call-line can
discuss your symptoms with you and address many concerns over the phone
to determine if self-care at home, medical attention, or testing, is warranted.
The call line is staffed:
- Monday–Thursday: 9:00 am–4:00 pm
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If you have shortness of breath or are unable to catch your breath, call
911 or go to St. John’s Emergency Department at
625 E. Broadway. There is no need to call ahead.
Questions? Visit our FAQ
COVID-19 Testing Options
Teton County Department of Health has the latest COVID-19 testing options
in Jackson Hole, WY.
Your Testing Options
View the
Teton County COVID-19 Dashboard for the latest county information
St. John's Preparedness
St. John's Health is working with community health partners on keeping
the community of Jackson, WY and the region informed on Coronavirus information.
St. John's is prepared to handle infectious diseases, including the Coronavirus,
when they present themselves in the community. This includes following
strict CDC guidelines, internal training and communication, preparing
medical supplies, and knowing when to admit a patient exhibiting potential
infectious disease symptoms to an airborne isolation room.
Temporary Visitor Policy:
St. John’s Health is has implemented temporary visitor restrictions
during the covid pandemic to help reduce transmission and keep patients
and staff safe. We adjust our visitor restrictions in accordance with
community risk levels. Visitors are a wonderful way to help patients feel
happier and more at ease, and we encourage friends and loved ones to visit
during appropriate hours.
The visitor guidelines require the following on Campus and Clinics:
- Suggested visiting hours are 11:00 a.m. to 7:00 p.m.
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Masking is optional for all visitors and patients unless:
- Positive for COVID in prior 10 days (21 if immunocompromised)
- Symptomatic for COVID (fever, chills, cough, short of breath, fatigue,
muscle aches, headache, loss of taste or smell, sore throat, congestion,
runny nose, nausea, vomiting, diarrhea)
- Known exposure to COVID positive person within the prior 10 days
- Visitors under 12 years of age must be accompanied by a responsible adult.
- Some visits may be restricted due to the patient’s condition, or
upon the request of the patient.
- If you want to bring a balloon to the hospital, please make sure it is
made of mylar and not latex. Latex is not allowed in the facility due
to staff and patient allergies.
- In most cases visitors are permitted for non-COVID patients
- No visitors are permitted with illness or symptoms of COVID
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No visitors are to visit patients that are in COVID isolation
- iPad and window visits are available for COVID patients
- Compassionate care visits are also allowed for COVID patients with physician
and manager approval
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Main entrance will be open from 5 am – 7 pm, Monday – Friday. The main entrance will be locked outside these hours, weekends, and holidays.
All hospital business must enter through the emergency room if the main
entrance is locked. Employees may use one of the three main employee entrances
to access the building.
Urgent Care and Emergency Department:
- One healthy adult can accompany patient and is permitted to stay at the
discretion of the ED/UC staff and physicians
- For pediatric patients both healthy guardians can accompany patient for
Emergency Department visit.
- Surgical/procedure or KN95 masks must be worn by all visitors for the duration
of the visit, including in exam room.
- If patient is COVID positive no visitors will be admitted. *Exception is
pediatric patients who can have one healthy guardian accompany them.
Sage Living:
- Visitor restrictions are determined by the outbreak status of each neighborhood.
Please check in at the front desk for current restrictions on each neighborhood.
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Per CMS, visitors need to maintain the core principles of COVID-19. Read
about these
core principles.
Choices Café:
- Open for take away orders only
- Eating is not permitted in the hospital lobby
Exceptions and additional rules may apply, and the temporary visitor restrictions
are subject to change.
Return to work approvals:
Some Teton County employers require employees to present a doctor's note
to be cleared to return to work. Currently, the CDC is asking employers
to not require a healthcare provider's note for employees who are sick
with acute respiratory illness to validate their illness or to return
to work. This is because healthcare providers and medical facilities may
be extremely busy and not able to provide such documentation in a timely
way. At St. John's Health, the medical professionals staffing our COVID-19
call line cannot do a medical evaluation and cannot clear anyone to work.
It is recommended that employees work with their employer to follow the
CDC guidelines for businesses. If sick, employees should call their primary care provider (PCP) for
medical evaluation. If the employee does not have a PCP, they should call
307-739-4898.
Helpful resources:
Real-time information from the CDC: