You're Safe in Our Care
Changes to Jackson Hole health services during COVID-19
When COVID-19 first hit Jackson, WY, we shut down nearly all services to focus solely on keeping our community safe. Now, with new precautions in place, we’re ready to bring our services back, so that you can safely get the care you need, even if it does look a little different these days.
Throughout all our facilities, we are taking these measures:
Masks:
Masking requirements are based on the current Community Transmission rate
and are posted at each SJH entrance. Please bring your mask and be prepared
to wear it in patient/visitor areas.
Physical distancing:
We are minimizing time in waiting areas, spacing chairs at least 6 feet
apart, and reducing the number of patients present through staggered appointments.
Cleaning and sanitizing:
We follow the latest guidelines from the CDC and CMS for timely cleaning
and disinfection of all spaces. Rooms that have had COVID-19 patients
undergo a thorough cleaning, including a final treatment with a robotic
ultraviolet (UV) light that kills viruses and bacteria.
Anyone with COVID-19 symptoms uses separate waiting areas, patient rooms, entrances, and spaces from the general population. Positive or suspected COVID-19 in-patients are treated in isolation rooms that are under negative pressure. Once the patient is discharged, the isolation room undergoes a thorough terminal cleaning, followed by the robotic UV light treatment.
Hand sanitizer:
Hand sanitizer may be found in convenient locations throughout our facilities.
Care specifics:
Surgeries and Procedures:
In addition to handling emergency surgery, we are offering non-emergency
surgeries and procedures, including those to address orthopedic, gastrointestinal,
gynecological, urological, and general surgery medical problems. We test
patients based on a risk algorithm, allowing us to proceed with confidence
that we are not inadvertently introducing COVID-19 to the staff and other
patients. Any non-emergent patients that test positive will be rescheduled
when they are recovered.
Screenings:
We are now offering screening
mammograms and
colonoscopies, following new safety protocols.
Diagnostic Imaging:
Our
diagnostic imaging department is fully open, following the latest guidelines.
Physician Offices:
Our primary and specialty care offices are open for in-person appointments or
telehealth visits, which may be conducted from a patient’s home on a computer, phone,
or tablet. Safety precautions referenced above are in place.
Emergency Department:
As always, the
emergency department is open 24/7. Patients who have COVID-19 symptoms are directed to a separate
entrance and are treated in designated isolation rooms. Although wait
times are usually minimal, seats in the waiting area are wiped down between patients.
Urgent Care:
See us for any of your
urgent care needs. Patients with COVID-19 symptoms should call the hotline at 307.739.4898
x 2 to determine if they should be seen via telehealth.
Birth Center:
We are open for all regular care. Patients in the Birth Center may have
one companion for labor and one following delivery. Teton Mammas and the
perinatal mental health support group are now being offered online.
Pharmacy:
Now open for your prescription medications and over-the-counter retail
needs. Dedicated parking spots as always.
Sage Living:
All staff members are wearing masks. We take temperatures and oxygen saturation
levels twice per shift for staff and twice a day for residents. Please
contact Sage Living for up-to-date visitor guidelines and restrictions.
Health is more important than ever. Talk to your provider to schedule in-person or virtual visits