You're Safe in Our Care
Changes to Jackson Hole health services during COVID-19
When COVID-19 first hit Jackson, WY, we shut down nearly all services to
focus solely on keeping our community safe. Now, with new precautions
in place, we’re ready to bring our services back, so that you can
safely get the care you need, even if it does look a little different
Throughout all our facilities, we are taking these measures:
All staff, patients, and visitors must wear a face covering while in our
facilities. Please bring a mask from home to help us conserve PPE. If
you don’t have a mask, we will provide one.
We are minimizing time in waiting areas, spacing chairs at least 6 feet
apart, and reducing the number of patients present through staggered appointments.
Cleaning and sanitizing:
We follow the latest guidelines from the CDC and CMS for timely cleaning
and disinfection of all spaces. Rooms that have had COVID-19 patients
undergo a thorough cleaning, including a final treatment with a robotic
ultraviolet (UV) light that kills viruses and bacteria.
We screen our employees for temperature and symptoms twice during each
shift. We have begun randomly testing asymptomatic St. John’s Health
staff for COVID-19. The goal is to do our part to reduce spread of the
virus among staff, patients, and the community. Based on our results,
we can help the community understand the level of asymptomatic carriers
in Teton County and isolate/contract trace any positive cases.
For patient safety, we are strictly limiting visitation in the clinics
Isolating COVID-19 Patients:
Anyone with COVID-19 symptoms uses separate waiting areas, patient rooms,
entrances, and spaces from the general population. Positive or suspected
COVID-19 in-patients are treated in isolation rooms that are under negative
pressure. Once the patient is discharged, the isolation room undergoes
a thorough terminal cleaning, followed by the robotic UV light treatment.
Hand sanitizer may be found in convenient locations throughout our facilities.
Surgeries and Procedures:
In addition to handling emergency surgery, we are offering non-emergency
surgeries and procedures, including those to address orthopedic, gastrointestinal,
gynecological, urological, and general surgery medical problems. We test
everyone who will be an in-patient following surgery for COVID-19, allowing
us to proceed with confidence that we are not inadvertently introducing
COVID-19 to the staff and other patients. Any patients that are asymptomatic
and test positive won’t be treated until they are recovered. Testing
asymptomatic patients help us determine presence of COVID-19 in the community
and will be followed up by the Health Department.
We are now offering screening
colonoscopies, following new safety protocols.
diagnostic imaging department is fully open, following the latest guidelines.
Our primary and specialty care offices are open for in-person appointments or
telehealth visits, which may be conducted from a patient’s home on a computer, phone,
or tablet. Safety precautions referenced above are in place.
As always, the
emergency department is open 24/7. Patients who have COVID-19 symptoms are directed to a separate
entrance and are treated in designated isolation rooms. Although wait
times are usually minimal, seats in the waiting area are wiped down between patients.
See us for any of your
urgent care needs. Patients with COVID-19 symptoms should call the hotline at 307.739.4898
x 2 to determine if they should be seen via telehealth.
We are open for all regular care. Visitors are limited to one person per
mom per day. Teton Mammas and the perinatal mental health support group
are now being offered online.
Now offering a walk-up, outdoor pickup window for your prescription medications
and over-the-counter retail needs. Dedicated parking spots as always.
No visitors are currently allowed at the Living Center. All staff members
are wearing masks. We take temperatures and oxygen saturation levels twice
per shift for staff and twice a day for residents.
Health is more important than ever. Talk to your provider to schedule