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"Best Nursing Home" again bestowed on St. John's Living Center by US News

"Best Nursing Home" again bestowed on St. John's Living Center by US News

For the second year in a row, US News and World Report has designated St. John’s Living Center as a “Best Nursing Home.” St. John's Living Center received this designation in both categories, Short-TermBest Nursing Homes U.S. News 2019-20 AwardRehabilitation and Long-Term Care, an accomplishment achieved by only 3% of the over 15,000 nursing homes in the country.

"We have a synergy that pushes us to redefine what life in a nursing home looks and feels like. This recent award is a testament that we are headed in the right direction,” said Malenda Hoelscher, executive director of senior living at St. John’s Living Center and 40-year veteran of the health care field.

"The Living Center has a rare culture that is a result of a team that goes beyond our nurses and aides to include our partners in housekeeping, pharmacy, dining, maintenance, therapy, and, of course, our residents and families. With the ongoing regulatory changes, the work this team does is truly remarkable in assuring that our residents are loved and cared for in an environment that is engaging and resident-centered."


Media contact: Karen Connelly, 307.739.7380,


St. John's Health in Jackson, Wyoming, offers patient-centered clinical excellence and community wellness services through a full-service hospital, primary care, and specialty physician practices, and a long-term care Living Center.


Significant updates for the 2019-20 U.S. News Best Nursing Home ratings include:

  • U.S. News introduced a new approach to calculate the Overall Rating which now incorporates the Short-Term Rehabilitation Rating and Long-Term Care Rating from each Nursing Home in order to generate an overall score. This is the first year that the Best Nursing Homes ratings have not relied on domain star rating data from the Nursing Home Compare website by the Centers for Medicare and Medicaid Services (CMS).
  • U.S. News continues to emphasize staffing level and consistency. Because U.S. News believes that quality and safety depend on adequate nursing levels, U.S. News analyzed the percentage of days where federal standards for registered nurse staffing hours were met.
  • Patient and resident outcomes factored heavily in the 2019-20 ratings. The results a nursing home achieves including how often short-term patients successfully return home and how often long-term residents require hospital care are among the most important and most reliable quality measures available according to the U.S. News methodology. The ratings give them considerable weight.

In 2018, U.S. News developed a Short-Term Rehabilitation Rating that assesses the performance of skilled nursing facilities in post-acute care. For 2019-20, 13,683 facilities received a Short-Term Rating, while only 2,250 homes earned a High-Performing Rating. This year the Short-Term Rehabilitation Ratings newly incorporate several measures of quality, including consistency of registered nurse staffing, use of antipsychotic drugs and success in preventing falls.

All measures in both ratings were developed from publicly available data from the CMS as of August 2019. For more information about this year's updates and new rating, please refer to the methodology.