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Jackson Hole Coronavirus Info

Information on COVID-19 preparedness in Teton County, Wyoming

In most cases, Coronavirus (COVID-19), like the seasonal flu, is not life threatening and does not require medical treatment beyond fever control and oral fluids. For the health and safety of our community, if you are feeling ill with flu symptoms, please stay home and separate yourself from others. However, given the high rate of contagiousness of COVID-19, St. John’s Health has implemented new measures to control spread of the illness to health care workers and people most likely to experience severe illness.

  • Call 307-739-4898, option 3, for a phone evaluation if you have:
    • Any symptoms, not matter how mild: fever, cough, shortness of breath, sore throat, muscle aches, loss of sense of smell or taste, or flu symptoms
    • Close contact with someone with coronavirus (COVID-19)
  • To help contain the spread of COVID-19 in our community, you should NOT come to St. John’s Health clinics or hospital unless directed in the phone evaluation to do so. Health professionals on our call-line can discuss your symptoms with you and address many concerns over the phone to determine if self-care at home, medical attention, or testing, is warranted. The call line is staffed:
    • Monday–Friday: 8:30 am–6:30 pm
    • Saturday–Sunday: 9:00 am–4:30 pm
  • If you have shortness of breath or are unable to catch your breath, call 911 or go to St. John’s Emergency Department at 625 E. Broadway. It is important that you call the Emergency Department at 307-739-4898, option 1, before your arrival to receive instructions on using a separate entrance (to prevent potential exposures in public areas of the hospital) and to allow the staff to prepare for your arrival.

Coronavirus Screening Tools

St. John's Health suggests using Apple's screening tool for self-assessment and understanding what to do next about COVID-19. This online assesment was developed by Apple in partnership with the CDC and FEMA.

St. John's Health COVID-19 Daily Update

St. John's Health will post COVID-19 testing updates on a daily basis. Reports include numbers for cases submitted by St. John's Health only, and are accurate to the best of our abilities.

View Daily COVID-19 Updates

For Wyoming COVID-19 data by county, visit health.wyo.gov

St. John's Preparedness

St. John's Health is working with community health partners on keeping the community of Jackson, WY and the region informed on Coronavirus information. St. John's is prepared to handle infectious diseases, including the Coronavirus, when they present themselves in the community. This includes following strict CDC guidelines, internal training and communication, preparing medical supplies, and knowing when to admit a patient exhibiting potential infectious disease symptoms to an airborne isolation room.

Visitor Policy:

Due to the increased prevalence of COVID-19 in the community, St. John’s Health is taking additional measures to keep our patients and staff safe.

  • Visiting or accompanying patients is not permitted in any St. John’s Health inpatient or outpatient facilities* until further notice, with exceptions, including the following:
    • All patients who are minors will have one parent or guardian.
    • Patients who require help communicating or ambulating may have a caregiver, as needed.
    • Patients in the Birth Center may have one companion for labor and one following delivery.
    • A patient’s caregiver may be present for a brief training.
    • End-of-life circumstances
  • Waiting areas and Choices Café are closed to visitors.
  • Business partners, including vendors, will be limited to those providing essential maintenance of equipment, training, and other work deemed essential.
  • Staff are available to arrange a phone call or video visit to help you see or communicate with your loved one.

*Facilities include primary care unit (PCU), intensive care unit (ICU), Birth Center, surgical services, the Living Center, emergency department, oncology, physician offices, and outpatient testing (lab, radiology, and cardiopulmonary).

Visit the coronavirus FAQ to learn more

St. John’s Living Center:

Currently, St. John’s Living Center has implemented the following protocols:

  • Visitor restriction except in the case of end of life
  • Canceling of communal dining and all group activities, both internally and externally
  • Screening of all staff at beginning of their shift for fever and respiratory symptoms
  • Implement active screening of residents
  • Remind residents to practice social distancing and perform frequent hand hygiene

View a letter to Living Center family & friends from Living Center Executive Director Malenda Hoelscher.

Ways to Help

There are numerous ways that you can help the healthcare workers at St. John's Health and the Jackson Hole community. Visit the Jackson Hole COVID-19 response website to learn about ways to support the community.

Jackson Hole Community Mask Project

Jackson Hole community members can help protect patients and health care workers at St. John’s Health. By creating or donating personal protective equipment like masks, our dedicated hospital workers can keep fighting the spread of COVID-19.

Learn More

Quarantine Cuisine

Quarantine Cuisine will deliver meals and groceries to individuals in mandatory or self-imposed quarantine due to confirmed exposure to COVID-19. Visit www.jhfoodhelp.com to submit a brief form to participate.

Return to work approvals:

Some Teton County employers require employees to present a doctor's note to be cleared to return to work. Currently, the CDC is asking employers to not require a healthcare provider's note for employees who are sick with acute respiratory illness to validate their illness or to return to work. This is because healthcare providers and medical facilities may be extremely busy and not able to provide such documentation in a timely way. At St. John's Health, the medical professionals staffing our COVID-19 call line cannot do a medical evaluation and cannot clear anyone to work. It is recommended that employees work with their employer to follow the CDC guidelines for businesses. If sick, employees should call their primary care provider (PCP) for medical evaluation. If the employee does not have a PCP, they should call 307-739-4898, option 2, to determine if they fit the screening criteria for a telemedicine visit through St. John's Urgent Care.

Helpful resources:

Real-time information from the CDC: