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Jackson Hole Coronavirus Info

Information on COVID-19 preparedness in Teton County, Wyoming

In most cases, Coronavirus (COVID-19), like the seasonal flu, is not life threatening and does not require medical treatment beyond fever control and oral fluids. For the health and safety of our community, if you are feeling ill with flu symptoms, please stay home and separate yourself from others. However, given the high rate of contagiousness of COVID-19, St. John’s Health has implemented new measures to control spread of the illness to health care workers and people most likely to experience severe illness.

  • Call 307-739-4898, option 3, for a phone evaluation if you:
    • Have any symptoms, not matter how mild: fever, cough, shortness of breath, sore throat, muscle aches, loss of sense of smell or taste, or flu symptoms
    • Are a college or preparatory school student who is required by their school to document a negative COVID-19 test prior to returning to their out-of-area campus. Requires Teton County, WY resident identification and documentation of school testing requirements. University of Wyoming students are required to be tested via the University and therefore are not eligible.
  • Those who have been in close contact with someone who is COVID-positive should contact the Teton County Health Department at 307.733.6401. The Health Department also offers free test vouchers available to those who are uninsured or underinsured.
  • To help contain the spread of COVID-19 in our community, you should NOT come to St. John’s Health clinics or hospital unless directed in the phone evaluation to do so. Health professionals on our call-line can discuss your symptoms with you and address many concerns over the phone to determine if self-care at home, medical attention, or testing, is warranted. The call line is staffed:
    • Monday–Friday: 8:30 am–6:30 pm
    • Saturday–Sunday: 9:00 am–4:30 pm
  • If you have shortness of breath or are unable to catch your breath, call 911 or go to St. John’s Emergency Department at 625 E. Broadway. It is important that you call the Emergency Department at 307-739-4898, option 1, before your arrival to receive instructions on using a separate entrance (to prevent potential exposures in public areas of the hospital) and to allow the staff to prepare for your arrival.

Questions? Visit our FAQ

Coronavirus Screening Tools

Through the CARES Act, Governor Gordon has procured funding for at-home saliva tests, making them free for Wyoming residents. Learn more about COVID-19 at-home testing.

Additionally, St. John's Health suggests using Apple's screening tool for self-assessment and understanding what to do next about COVID-19. This online assessment was developed by Apple in partnership with the CDC and FEMA.

St. John's Health COVID-19 Daily Update

St. John's Health will post COVID-19 testing updates on a daily basis. Reports include numbers for cases submitted by St. John's Health only, and are accurate to the best of our abilities.

View Daily COVID-19 Updates

For Wyoming COVID-19 data by county, visit health.wyo.gov

St. John's Preparedness

St. John's Health is working with community health partners on keeping the community of Jackson, WY and the region informed on Coronavirus information. St. John's is prepared to handle infectious diseases, including the Coronavirus, when they present themselves in the community. This includes following strict CDC guidelines, internal training and communication, preparing medical supplies, and knowing when to admit a patient exhibiting potential infectious disease symptoms to an airborne isolation room.

Temporary Visitor Policy:

St. John’s Health is pleased to lift some of the temporary visitor restrictions put in place during the covid pandemic to reduce transmission and keep patients and staff safe. We are easing our visitor restrictions as soon as it is possible to do so safely. We recognize that patients and residents can benefit greatly from the comfort and support of having a loved one nearby.

Based on the current community risk level, one visitor is allowed in the Emergency Department and Urgent Care. Both guardians are permitted to visit if the patient is a child.

The visitor guidelines require the following:

  • Visitors must be age 18 or over and in good health
  • Proper masks are required at all times; no buffs or bandanas
  • Visitor hours apply
  • Covid patients may not have visitors
  • No visitors to the hospital, physician clinics, or Living Center

Exceptions and additional rules may apply, and the temporary visitor restrictions are subject to change.

Ways to Help

There are numerous ways that you can help the healthcare workers at St. John's Health and the Jackson Hole community. Visit the Jackson Hole COVID-19 response website to learn about ways to support the community.

Jackson Hole Community Mask Project

Jackson Hole community members can help protect patients and health care workers at St. John’s Health. By creating or donating personal protective equipment like masks, our dedicated hospital workers can keep fighting the spread of COVID-19.

Learn More

Quarantine Cuisine

Quarantine Cuisine will deliver meals and groceries to individuals in mandatory or self-imposed quarantine due to confirmed exposure to COVID-19. Visit www.jhfoodhelp.com to submit a brief form to participate.

Return to work approvals:

Some Teton County employers require employees to present a doctor's note to be cleared to return to work. Currently, the CDC is asking employers to not require a healthcare provider's note for employees who are sick with acute respiratory illness to validate their illness or to return to work. This is because healthcare providers and medical facilities may be extremely busy and not able to provide such documentation in a timely way. At St. John's Health, the medical professionals staffing our COVID-19 call line cannot do a medical evaluation and cannot clear anyone to work. It is recommended that employees work with their employer to follow the CDC guidelines for businesses. If sick, employees should call their primary care provider (PCP) for medical evaluation. If the employee does not have a PCP, they should call 307-739-4898, option 2, to determine if they fit the screening criteria for a telemedicine visit through St. John's Urgent Care.

Helpful resources:

Real-time information from the CDC: